Privacy Policy
Effective Date: 29/05/2025
FLUX Art Therapy respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and store your information in accordance with the Privacy Act 1988 (Cth) and Health Records Act 2001 (Vic).
What we collect
We may collect:
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Your name, phone number, email address
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Details provided through website contact forms
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Information related to your health or support needs (where relevant to therapy)
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NDIS status or funding type (if applicable)
How we collect it
We collect information when you:
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Fill out a form on our website
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Contact us via email or phone
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Attend sessions or share intake details as a client
Why we collect it
We collect information to:
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Respond to your enquiries
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Assess your needs and suitability for therapy
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Deliver art therapy services
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Fulfil ethical and legal record-keeping obligations
How we store your data
Information is stored securely using:
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Wix (for initial website enquiries)
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Google Drive (password-protected, access-restricted cloud storage)
We take reasonable steps to protect your data from misuse or unauthorised access.
Sharing your information
We only share information:
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With your written consent
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When required by law or a duty of care
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With third parties who support your care (only with your permission)
We will never sell your information.
Access and corrections
You may request access to your information or ask us to correct inaccuracies.
Contact us at: hello@fluxarttherapy.com.au
Cookies and analytics
Our website, hosted by Wix, may use cookies to improve user experience and track website performance. You can adjust cookie settings via your browser.
Contact us
If you have questions or concerns about this policy, please reach out: hello@fluxarttherapy.com.au
Based in Victoria, Australia
Last updated: 29/05/2025